Returns & Exchanges
At HUE, we want you to love every piece you wear, which is why we offer a seamless 30-day return window for all unwashed and unworn items. If your selection isn't quite right, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place your items in their original packaging with all HUE tags attached to ensure they are protected during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your package.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy; we will notify you once your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing